01531 822460
07837 502784

Mon to Fri 9am to 5pm
Sat 9:30am to 4:30pm

Online ordering

We endeavour to make ordering online as simple as possible. If it's your first time ordering from us, read our simple step-by-step guide.

Once you have placed your online order you will receive an Order Confirmation e-mail, we recommend you print this for your records. From then on you will receive email updates through every stage of your order.

In each email your current order status will be shown. Each order status is explained in the table below.

StatusDescription
Processing
Your order is being processed.
Despatched
Your order has been despatched to the courier.

For heavy and large products your order is ready to be despatched by our carrier. The carrier will contact you to arrange a suitable date for delivery.
Cancelled

Your order has been cancelled due to stock availability, no payment has been taken.

Return received
Your return has been received. However, due to goods being addressed to the incorrect warehouse there may be a short delay in your refund being processes while the goods are being re-directed.

Order ready for collection
Your order is ready for collection at the store.

Please note: You must collect your order within 14 days of receiving your notification email.

Collected
Your order has been collected.

Return in progress
We are processing your return.

Return refund complete
We have processed your return.

Please note: Some banks may take longer than others to process refunds.

Telephone ordering

We also provide a full telephone ordering service, to place on order over the telephone please call the store on 01531 822460.

Lines are open Monday to Friday 9.15am-5pm and Saturday 9.15am-5pm.

Ordering in store

If the product you would like is not available in the store we can order your chosen products and have them delivered to your home.

Contacts

Tel: 01531 822460

Country Corner
23 Broad Street
Newent
Gloucestershire
GL18 1AQ